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Knowledge Base:  

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Can I specify where to leave my package when it arrives at its destination?
No. Delivery location (mailbox, front porch, outside garage, etc.) is determined solely by the delivery driver. We are sorry we cannot accommodate these types of requests.
How do I get a tracking number for my shipment?
If you have selected a shipping option for your order that is eligible for a tracking number, you will have two methods of obtaining a tracking number. When we ship your order you should receive a
Will there be customs and duty charges on my order?
All customs and import duties are applied when your shipment reaches the destination country. Unfortunately, we have no control over these charges and we cannot estimate them due to rate fluctuations