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Knowledge Base:  

You are here: Knowledge Base : delivery
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When can I expect my order?
Most orders for in stock items ship the day the order is placed, if ordered before 2:30 Pacific time, Monday to Friday. Orders for in stock items placed after 2:30 or on weekends and holidays will shi
Do you offer free shipping?
Yes, free shipping is available on all orders over $150, placed online only, and shipping to Canada and the United States. Orders eligible for free shipping are usually sent ground courier or regula
Will there be customs and duty charges on my order?
All customs and import duties are applied when your shipment reaches the destination country. Unfortunately, we have no control over these charges and we cannot estimate them due to rate fluctuations
Can I specify where to leave my package when it arrives at its destination?
No. Delivery location (mailbox, front porch, outside garage, etc.) is determined solely by the delivery driver. We are sorry we cannot accommodate these types of requests.